Privacy Policy for ashfordbest.co.uk
1. Introduction
Welcome to ashfordbest.co.uk (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
2. Information We Collect
We may collect and process the following types of data:
a. Personal Data
Information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Any information submitted via contact forms or email
b. Usage Data
Information automatically collected when you visit the site, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Referring website
c. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide customer support
- Improve our website and services
- Monitor website usage and performance
- Send updates or marketing communications (only if you have opted in)
- Comply with legal obligations
4. Legal Basis for Processing (UK GDPR)
We process your personal data based on:
- Your consent
- Performance of a contract
- Legitimate interests (e.g., improving our services)
- Compliance with legal obligations
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers (e.g., hosting, analytics providers)
- Legal authorities if required by law
All third parties are required to respect the security of your personal data.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
7. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Data portability
To exercise any of these rights, please contact us using the details below.
8. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
9. Cookies
You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy (if applicable).
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices, so please review their policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: rob@ashfordbest.co.uk
Address: Broadhurst Drive, Ashford, Kent, TN249RQ